Peloton, a leading manufacturer of luxury fitness equipment, has announced the recall of 2.2 million of its first generation exercise bikes. This action follows an official filing with the Consumer Product Safety Commission (CPSC) and is due to potential safety issues associated with these units. Peloton has advised owners of the recalled bikes to cease usage immediately to prevent any possible accidents.
The problem is due to the bike's seat post, which is prone to fracturing during usage. The CPSC has documented 35 cases in which the seat post has separated during operation. Of these incidents, 13 resulted in injuries, including a fractured wrist and various cuts and bruises that occurred when riders fell off the bike due to the faulty part.
This recall specifically targets the PL01 model. The distinct features of this model include a length of 4 feet and a width of 2 feet, along with customizable seats, handlebars, and screens that tilt to accommodate riders of varying heights. The model number can be found within the bike's front fork, near the large, rotating metal disc, or the flywheel.
Retailing for approximately $1,400, the affected bikes were available through various outlets such as Onepeloton.com, Amazon.com, and Dick’s Sporting Goods, both online and in physical stores.
Product recalls are not new territory for Peloton. The company previously recalled 27,000 bikes due to defective pedals that posed a risk of injury. In 2021, Peloton also had to recall approximately 126,000 Tread and Tread+ treadmills following several injury reports involving children, including a tragic fatality.
Peloton seems to be learning from its past recall experiences. The company now appears to be working more effectively with the U.S. Consumer Product Safety Commission and responding more rapidly to product safety issues. However, repeated safety concerns have already caused significant damage to consumer trust in the Peloton brand. Immediately following this recall announcement, Peloton's stock value declined nearly 8% down to $6.93 .
As a response to the recall, Peloton is offering customers affected by the recall a free repair service or a complimentary seat post for self-installation. For further information on the recall, customers are encouraged to reach out directly to Peloton, or visit the company's official support page at https://support.onepeloton.com/hc/en-us/articles/360060446032-Peloton-Recalls-Tread-And-Tread-Full-Details-Here or the official website at www.onepeloton.com, and select “Product Recalls” at the bottom of the page.
If you or a loved one has been injured by a Peloton bike, contact Phillips & Associates for a free consultation today. You will immediately be put in touch with John Phillips or Patrick DiFilippo, who can help determine whether you have a case and advise you on the best course of action moving forward.